FAQ’s

Frequently Asked Questions

The Great Taste Trail is a loop circuit; therefore can be ridden in either direction. Our preference is to ride clockwise due to the steeper descent into the Baton Valley. Our daily luggage transfer also runs in this direction.

Depending upon your start point, flying is likely to be the most direct option. Consider the environment and offset your carbon footprint.
Driving from the North Island will involve the Cook Strait ferries, while driving from the South Island is 6 hours from Christchurch.

Our depot is positioned right on the Great Taste Trail on St Vincent Street. If shuttling from the airport, we have changing rooms for you here, and you can start immediately. We can also book your vehicle into our secure car parking at $10/day.

New Zealand’s weather is changeable at any time of the year. The temperature range in the Nelson Tasman region in spring and summer is likely to be between 12-25 degrees, but it can vary a few degrees higher or lower. Winter months are more temperate than other parts of New Zealand, with a typical range of 3-12 degrees.

While Tasman Nelson records some of the highest sunshine hours per year, change is always possible!

Prepare for all four seasons. Please read our “Great Taste Trail Suggested Gear List” included with your trip itineraries for a detailed suggestion of what to bring to cycle the trail.

Each hire bike comes with a cycle helmet, rear carrier bag (approximately a 10 litre capacity), lock and bottle cage. You do need to bring your own water bottle. With each group hiring bikes we provide a number of spare tubes, tyre levers & mini-pumps.

All of our bikes have upgraded seats that are very comfortable, and we have both extra-wide comfort seats, or narrower performance seats are also available. For even more comfort, we have gel seat covers available for purchase at our depot.

Shimano SPD clip-in pedals are available with a hire bike for no extra charge. Please request these at the time of making your booking if you would like them fitted to the bike.

Yes you can, however we ask that our depot mechanics do the fitting of any parts to the hire bikes. We do have a limited quantity of Shimano SPD pedals that can be requested with your bike hire at the time of booking. This can save the hassle of bringing your own. 

Once you finish the bike ride, if you have brought your own pedals or seat, we ask you to kindly remove these yourself before leaving the bike at our depot.

We suggest at least one person in your group is familiar with removing a wheel from a bike and changing a tube. Some cycle shops offer classes so perhaps ask your local store if you have never done this before. 

Our hire bikes are serviced after every trip and are in great working order however occasionally a random mechanical issue can occur. Part of the service provided with hiring a bike from us is we will arrange for a replacement bike to be delivered to you if your bike becomes unrideable. If you have had a crash and the bike is damaged there may be a cost to bring another bike to you (and to repair the bike). 

If you are bringing your own bike to cycle the trail then it’s a good idea to have it serviced before the trip and ensure you have spare tubes etc to fit your wheel size.

There is cell phone reception for a good part of the trail distance. Between Tapawera and the Baton Valley to Woodstock however, coverage will drop off and be unavailable. Various mobile network companies may have slightly different ranges of coverage but do expect periods of no service in the remote bush areas. 

If you have an overseas mobile number it is possible to purchase a NZ sim card upon arrival in to the country. Many overseas holidaymakers find a NZ sim a cost effective option rather than using international roaming.

Please ensure Cycle Journeys depot staff have your correct contact number before you start on the trail.

Overall the trail conditions are similar to easy mountain biking rather than road cycling and this is reflected in the average speeds. Use the following as a guide:

Non-cyclist/beginner – 10kmh average speed
Recreational cyclist – 12-13kmh average speed
Very fit cyclist – 15kmh average speed

There are 4 -5 sections of the Great taste Trail, each averaging between 35 – 63 km. This trail is about having the time to explore and taste the local produce so ensure you select the right itinerary for you!

The more bike riding you can do before your trip the better prepared you will be. The dedicated cycle trail sections are mainly smooth but there are still parts that can be rough or may change with weather conditions. We recommend spending some time cycling on off- road trail surfaces prior to your trip to get familiar with riding a bike on mixed terrain. If you are going to hire an E.bike it’s a good idea to have ridden one beforehand to become accustomed with the extra power they provide.

There are some hills along the trail route so any cycling on hills that you can do in the months leading up to the trip will help your fitness.

A distance of 10km on the Great Taste Trail will be similar in duration to cycling 15km on the road. If you can fit in some rides in the 1-3 months leading up to your trip that are close to the expected daily duration on the trail then this will be good preparation. An optimal goal would be to do 1 or 2 bike rides per week.

Cycle Journeys has a fleet of E.bikes  ideal for the Great Taste Trail. E.bikes are in increasingly high demand and are reserved on a first-in first-booked basis. For peak months such as March the E.bikes can be fully booked over 6 months in advance so it’s a good idea get in early.

Please note that if you decide to book an E.bike there is no refund available if you change your mind and cancel it later on.

Our depot is right on the trail so the start is easy to find! The trail is signposted and our depot staff will also provide you with Great Taste Trail map information when you arrive there at the start of your trip. We suggest you download the Great Ride App (see here) for alternative maps and trail information.

We suggest starting each day on the bike with enough water for the full distance of that day as there are often no opportunities to refill bottles between townships.

Cycle Journeys hire bikes are fitted with one bottle cage that is designed for use with a 750ml cycling type water bottle (bottles such as Pump, Powerade etc do not fit into cycling bottle cages). You will need to bring your own water bottle and we suggest bringing at least one other normal screw-top type bottle of minimum 1 litre capacity. This can be carried in the hire bike’s rear carrier bag.

Some people use a hydration pack as many of these can hold 2-3 litres of fluid.

The weight limit for luggage transferred is 15kg per bag. As bags often have to be carried over uneven terrain in semi-rural environments it’s important the weight limit is kept to. If you are travelling with more weight than this we will ask for you to pack excess gear into a second bag which we can provide for you. This second bag can be transferred to your accommodation for the normal daily rate, or if it is excess to your needs, it can be left in our depot. There is a $10.00 per bag storage charge for any luggage held at our depot.

Once a bag is booked to be transferred a luggage label is created and attached to it, and it is logged into our bag transfer system. This is done for the security of your bag and its belongings so we know exactly which bag is going to and from which location. Any bag without a luggage label is unable to be transferred.

Generally yes, depending on how fast you cycle there. Our luggage vehicles start the first pickups at around 8:00am. The first bags are dropped off by about 10:00am and the luggage van then travels along the trail. We aim to have bags in Nelson no later than 12:30pm. Unforeseen circumstances and extreme weather conditions may at times affect the scheduled timetable.

The Cycle Journeys depot is open from 8:00am to 5:00pm every day from October until early April (except Christmas Day). From May through to September the depot hours vary depending on how many people are on the trail. The phone number is 027 535 0578.

In an emergency call 111. Local emergency facilities and services are available. We will provide you with emergency contact details when you arrive at our depot. It’s a good idea for at least one person in your group to carry a first aid kit with them on the bike.

For non-emergencies we may be able to send out a shuttle but there can be a delay in getting to you and keep in mind that many sections of the trail are not accessible by vehicle. Please note that extra shuttle charges do apply if you request to be picked up and taken in the vehicle to the next location or township.

If you don’t wish to cycle on a given day then it works best to pre-arrange a shuttle transfer the day before (although sometimes it can still be organised if you phone the depot by 8:30am that morning). The minimum cost of a shuttle transfer is $30.00 per person but Cycle Journeys staff will advise the actual cost based on the distance of your transfer and where the township is that you require the pickup from.

Due to the logistics of operating over a large trail distance we cannot guarantee that all requests for late notice shuttle transfers can be accommodated. First priority is given to customers who have booked full trips with bike hire.